1. Facilitation Fee:
Zoomcar shall be entitled to charge the Host a fee in lieu of provision of Zoomcar Host Services (“Facilitation Fee”). This Facilitation Fee shall be calculated as a certain percentage (more particularly described in Fee policy) of the Rental. The Facilitation Fee shall be deducted from the Lease Rental at the time of pay-out to Host.
2. Damage Protection Fee:
At the time of booking a vehicle, the Lessee shall have to pay upfront a fee for insuring the vehicle at the time of the trip and (“Damage Protection Fee”). Zoomcar shall facilitate such protection plan from time to time on payment of such Damage Protection Fee.
3. Pay-out to the Host:
For the first 3 months from onboarding of the vehicle (“Initial Pay-out period”), the Host shall be eligible to a pay-out solely on basis of the period for which the Host has listed the vehicle on the Platform This pay-out shall be calculated as a fixed amount on an hourly basis, shall vary as per the vehicle type and is calculated as per the parameters under the Fee Policy. After the Initial Pay-out Period, this model will be suspended, and the Host shall be paid on the basis of the Lease Rental as paid by the Lessee post deduction of the Zoomcar Facilitation Fee as applicable.
4. Lease Rental:
For Lessee: The Lessee shall be liable to pay a fee (“Lease Rental”) for leasing the vehicle and it shall be inclusive of the applicable taxes (if any) in force. The same is dynamic and subject to vehicle type, booking distance and dates, location etc, and shall be payable as per the terms and timelines mentioned in the Fee Policy. All such payments shall be made by the Lessee over the Zoomcar Platform and payment to Zoomcar shall be considered the same as payment made directly to the Hosts by the Lessees.
For Host: After completion of the Initial Pay-out Period, the Host shall be paid on the basis of bookings made and shall receive the Lease Rental paid by the Lessee on the hourly tariff during booking period. The same shall be remitted to the Host, post deduction of any Facilitation Fee, charges for any add-on services (if availed by Host), and applicable taxes (if any).
The Pay-out Cycle for remitting such Lease Rental to the Host shall be on a weekly basis and amounts for the previous week (ending on Sunday) shall be credited to Host’s account on the next Saturday.
5. Other payments, refunds, and penalties:
5.1. In addition to the above Lease Rental and the Damage Protection Fee, the Lessee shall also be liable for the following as described in the Fee Policy:
- Default interest and reminder fee for late payments.
- Add-on Charges (if availed) for services like home delivery facility or addition of a co-driver for the trip.
- Charges for cancellation, rescheduling, extension of booking period, late return or returns at wrong location shall be levied as per the Fee policy.
- Charges for loss of keys, documents, unpaid tolls, traffic violation penalties.
- Cost for any damages which may include both cost of repair as well as insurance cover as per the standard rates in the Fee Policy.
5.2. The Lessee acknowledges and agrees that he/she shall be liable to pay such charges on occurrence of any of the above-mentioned event/s and and hereby authorizes Zoomcar, to set off any amounts as may be due from Zoomcar to the Lessee against any amounts that may be payable by the Lessee under this Agreement, as the case may be.
5.3. Lessee also acknowledges and agrees that Zoomcar shall have the right to prohibit the Lessee from making a subsequent booking on the Platform until all outstanding fees in the Lessee's account have been paid in full.
5.4. The Lessees also understands and agrees that Zoomcar may charge additional fees for failed payments, returned/cancelled checks. The Lessee will be responsible to reimburse us for all costs of collection, including collection agency fees, third party fees, and legal fees, and costs.
5.5. If you are a Host, you understand, acknowledge, and agree that Zoomcar may set the booking/reservation fee for your vehicle as per the Fee Policy. Zoomcar will adjudicate the booking/reservation fee on your behalf, which means processing the Lessee’s [credit/debit card], retaining the Facilitation Fees and other add-on services fee, if any, commission and remitting such funds to you as provided in this section.
5.6. Zoomcar reserves the right to withhold payment or charge back to your account any amounts otherwise due to us under this Agreement, in the event of any account information is lacking or mismatched or in the event of where there has been any breach of this Agreement by you, pending Zoomcar’s reasonable investigation of such breach.
6. To ensure proper payment, both Lessee and the Host are solely responsible for providing and maintaining accurate contact and payment information associated with your account, which includes, without limitation, applicable tax information and Zoomcar shall in no case be held liable on account of any error in payments due to information wrongly provided by you.
7. Notwithstanding anything contained herein, it is clarified that Zoomcar shall in no way be responsible or liable for any direct/indirect penalties, charges, etc. levied by any tax authorities on Host and shall penalize and seek reimbursement from the Host in the event such liability is extended to Zoomcar due to Hosts default
8. If you dispute any payment made hereunder, you must notify Zoomcar in writing within 5 days of any such payment; failure to so notify Zoomcar shall result in the waiver by you of any claim relating to any such disputed payment. Payment shall be calculated solely based on records maintained by Zoomcar.
9. In the event of a conflict between this Clause and terms of the Fee Policy, the terms set forth in the Fee Policy shall prevail.