Soon after the execution of the Lease Agreement the Host shall:


  • have the vehicle is cleaned, sanitized and kept ready for delivery (including servicing and routine maintenance) as per our maintenance, component and safety standards/equipment specifications in Annexure I or opt for Zoomcar’s Add-on Service in this regard, details and terms available on the website.


  • keep the vehicle Key(s), original documentation of the Vehicle, including the registration certificate, Vehicle Insurance policy, Pollution Under Control (PUC) Certificate and other mandatory documents, if any, prescribed by the relevant authorities under Applicable Laws (the “Vehicle Documentation”) ready for delivery.


  • ensure that the vehicle is delivered Lessee at the Designated Location and at the specified time.


The Lessee can opt to take delivery of the vehicle, vehicle key(s) and Vehicle Documentation from the Designated location on the agreed Delivery Date or opt for our Delivery Add-on Service (for contactless vehicle delivery to your doorsteps. If the Lessee opts for home delivery of the vehicle, any risk, damages to the vehicle in transit to the Lessee’s location will be treated as an accident case and the repair will be covered as per the insurance policy.


The Lessee must be present in-person to take or receive the delivery of the vehicle. The Lessee must examine the vehicle before accepting its delivery and shall deemed to have satisfied himself as to its condition and suitability for his/her purpose, and its compliance with any prescribed safety standards. After the delivery, any fault in the car shall be dealt with in accordance with the terms of the Lease Agreement.


Cancellation of Booking / Reduction of Booking Period: If the Lessee wishes to cancel a booking or reduce the booking period for which the vehicle has been reserved, Lessee must do so in advance, in pursuance of the Fee Policy. Furthermore, if the Lessee refuses and/or is unable/unwilling for any reason to accept delivery of the vehicle, the booking shall be automatically cancelled and the any Lease Rental paid in advance shall stand forfeited to compensate the Host for the costs, charges, expenses, losses incurred by the Host arising out of such an action of the Lessee, in pursuance of the Fee Policy. In case of any loss suffered by the Lessee due to non-delivery, delay in delivery, failure in delivery, the Lessee will not hold Zoomcar responsible for such loss.